Phone will not update

iPhone 6s, iOS 15

If your iPhone is an iPhone 6S, you can update to iOS 15.7.2.

Check iPhone model & iOS version -> Go to: Settings -> General -> About.

If your iPhone is eligible for an update, you can check by reading this Apple article:

iPhone models compatible with iOS 12 -> iOS 16.

iPhone models compatible with iOS 16 – Apple Support (UK)

Go to Settings -> General -> Software Update -> Download and Install.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

will not let me get or make calls

See -> If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

Try also to remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.