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Hi!
I have a macbook Pro 13" , Mac Os Big Sur 11.7.2.
Every video I play on quicktime or with Preview is lagging. The audio continues playing right, only image stands still for like 5 seconds.
With MKPlayer it plays fine.
How can I can correct this issue?
Thank You
MacBook Pro 13″, macOS 11.4
Hello cjusto,
To help resolve this issue, quit the Quicktime and Preview app and restart the Mac. Even though these are small steps, they can help you resolve many issues . The articles below will show you how:
Quit apps on Mac - Apple Support
Shut down or restart your Mac - Apple Support
If the issue persists, follow the steps here to resolve issues with apps :
If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support
1. Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
2. Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
3. Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
4. Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.
Best Regards.
Hello cjusto,
To help resolve this issue, quit the Quicktime and Preview app and restart the Mac. Even though these are small steps, they can help you resolve many issues . The articles below will show you how:
Quit apps on Mac - Apple Support
Shut down or restart your Mac - Apple Support
If the issue persists, follow the steps here to resolve issues with apps :
If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support
1. Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
2. Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
3. Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
4. Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.
Best Regards.
Video lag problem
