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Purchase is showing as pending on my purchase history for in game purchase

Made in game purchase on detective game and it’s showing as pending in my purchase history

iPhone 13 Pro Max, iOS 16

Posted on Jan 13, 2023 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 6:52 PM

Hey there Milz_b,


Thanks for reaching out to the Apple Support Communities. If you haven't received your in-app purchase, you may need to wait until the payment has been fully processed, and no longer shows pending in your purchase history.


If still unable to find or if you haven't received your in-app purchase, check out the steps listed in the following resource that can help: If you can't find or use your in-app purchases - Apple Support


Restore your in-app purchases
Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them. You can’t restore consumable purchases. Learn about different types of in-app purchases.

You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.

If you try to restore and nothing happens or you get an error
- Make sure that you're signed in with the same Apple ID that you used to make the purchase.
- Make sure that in-app purchases are allowed on your device.
- Restart your device:
- Restart your iPhone 
- If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.


We hope that's able to help.


Have a great day!

2 replies
Question marked as Top-ranking reply

Jan 15, 2023 6:52 PM in response to Milz_b

Hey there Milz_b,


Thanks for reaching out to the Apple Support Communities. If you haven't received your in-app purchase, you may need to wait until the payment has been fully processed, and no longer shows pending in your purchase history.


If still unable to find or if you haven't received your in-app purchase, check out the steps listed in the following resource that can help: If you can't find or use your in-app purchases - Apple Support


Restore your in-app purchases
Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them. You can’t restore consumable purchases. Learn about different types of in-app purchases.

You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.

If you try to restore and nothing happens or you get an error
- Make sure that you're signed in with the same Apple ID that you used to make the purchase.
- Make sure that in-app purchases are allowed on your device.
- Restart your device:
- Restart your iPhone 
- If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.


We hope that's able to help.


Have a great day!

Purchase is showing as pending on my purchase history for in game purchase

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