Headphones won’t charge

Apple headphones only take 1 percent charge

Posted on Jan 14, 2023 2:38 PM

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1 reply

Jan 16, 2023 4:15 PM in response to border129

Hello border129,


Thanks for posting in the Apple Support Communities.


We understand you're looking for assistance with your AirPods Max not charging, right?


If we have that correct, let's have you work through the steps of the following resource as it's related to what you're experiencing. We'll include the first step below to get you started, and you can follow along here: If your AirPods won’t charge - Apple Support


Check your connections

If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.


If you're still unable to charge your AirPods with a different charger, contact Apple Support to check into this with you as service may be needed to inspect your AirPods.


Have a great day!

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Headphones won’t charge

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