You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to add card to Apple Pay

Unable to add card to Apple Pay through wallet. I am pressing the button and it’s giving me a pop up window that it needs to be added through apps, emails and websites

iPhone 13 Pro

Posted on Jan 18, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2023 1:11 PM

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

7 replies
Question marked as Top-ranking reply

Jan 18, 2023 1:11 PM in response to Kkovacs11

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

Unable to add card to Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.