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kbjete Author

Level 1

4 points

changing apple id email

I changed my apple id sign-in email from a cox email to a gmail. I verified it and everything, but it's still showing my old email address under my photo. Not sure what to do.

Posted on Jan 18, 2023 1:42 PM

Top-ranking reply

Eric Root

Level 10

684,519 points

Posted on Jan 18, 2023 7:48 PM

If you have changed your ID or password, have you followed the steps in this article? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.

What to do after you change your Apple ID or password - Apple Support. *

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