Photoshop needs Mac OSX Big Sur 11.7

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Photoshop needs Mac OSX Big Sur 11.7

Why is Photoshop telling me I need Big Sur 11.7 on my mac mini late 2014 when I have the latest update and mac's actual specs say that mac mini is compatible with Big Sur 11? My system preferences does say I have an update, but when I select to update, the phrase,"checking for updates" is frozen forever with the circular dashes on the screen, never showing me what needs updating. This is really frustrating. Please help.

Mac mini, macOS 11.5

Posted on Jan 18, 2023 2:47 PM

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Answer 1

Jan 20, 2023 2:01 PM in response to Grace1181

Hello Grace1181,

For help with updating your macOS for use with third-party applications, test the steps below found in the article here: Update macOS on Mac - Apple Support

"Use Software Update

Before following these steps, it's a good idea to back up your Mac.

From the Apple menu  in the corner of your screen, choose System Settings or System Preferences.

If you chose System Settings, click General on the left side of the window. Then click Software Update on the right.
If you chose System Preferences, click Software Update in the window.

2.Software Update then checks for new software.

If Software Update finds new software, click the button to install it. The button might be named Update Now, Upgrade Now, Install Now, or Restart Now, for example. You might then be asked to enter your administrator password.
If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac."

You can also find helpful information here: Keep your Mac up to date

If you continue to have an issue test updating while booted to safe mode. Start up your Mac in safe mode

Cheers.

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Photoshop needs Mac OSX Big Sur 11.7

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