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I can’t touch my emails because they are darken

I can’t touch my emails because they are darker

iPhone 13 mini, iOS 16

Posted on Jan 19, 2023 2:20 PM

Top-ranking reply

MichaelB2019

Community Specialist

Posted on Jan 22, 2023 7:56 AM

Hi don424_gigi225,

Thanks for coming to Apple Support Communities for help today.

Did you mean you can't open an email on your iPhone because the emails are grayed out?

We'd suggest removing and re-adding your email account. See if that triggers the email into working as expected again. Here's how: Add and remove email accounts on iPhone.

If that doesn't help, you should also test on another Wi-Fi network and cellular data to further isolate the issue.

If that doesn't help, let us know more details regarding the issue.

Have a fantastic day!

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I can’t touch my emails because they are darken

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