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ipad won't connect to wifi at home though wifi is fine with other devices and was able to connect ipad at apple store

iPad won't connect to home wifi though other devices (apple and otherwise) connect just fine. Turned on and off wifi and iPad, forgot wifi network and tried to reconnect (multiple times), reset network settings, reset the whole iPad, and the same, the wifi network just shows the spinner by it when selected. Took to the apple store and it connected to apple store wifi fine. It was behind on updates we found in apple store so I took it home, plugged into my macbook, and updated network, so it is up to date, though just won't connect to the wifi and I'm not sure why and what else to try.

iPad Air, iPadOS 16

Posted on Jan 21, 2023 12:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2023 7:07 PM

mschrager Said:

"ipad won't connect to wifi at home though wifi is fine with other devices and was able to connect ipad at apple store[...]it is up to date[...]"

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Troubleshooting iPad WiFi:

A. Delete a VPN:

VPN is a common a culprit. So, disconnect from it, unless required for work, school, and such.


B. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


C. Clear Temporary Internet Files:

If Wifi is disconnecting, try clearing out your Temporary Internet FilesHistoryCache, and CookiesGo Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


D. Restart your Router:

Restart you router by mowing it off for 30 seconds, and the powering it back on.


E. Report this to Apple:

Having installed an update...

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Comment: that it is after installing the update when the issue began. Include the URL of this thread.
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary
2 replies
Question marked as Top-ranking reply

Jan 23, 2023 7:07 PM in response to mschrager

mschrager Said:

"ipad won't connect to wifi at home though wifi is fine with other devices and was able to connect ipad at apple store[...]it is up to date[...]"

-------


Troubleshooting iPad WiFi:

A. Delete a VPN:

VPN is a common a culprit. So, disconnect from it, unless required for work, school, and such.


B. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


C. Clear Temporary Internet Files:

If Wifi is disconnecting, try clearing out your Temporary Internet FilesHistoryCache, and CookiesGo Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


D. Restart your Router:

Restart you router by mowing it off for 30 seconds, and the powering it back on.


E. Report this to Apple:

Having installed an update...

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Comment: that it is after installing the update when the issue began. Include the URL of this thread.
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary

Jan 23, 2023 7:02 PM in response to mschrager

Hi mschrager,


As you've completed most of the steps from If your iPhone or iPad won't connect to a Wi-Fi network for the iPad, you may need to restart your wireless router/model per step 6 and under "Get More Help":


"Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue."


"Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network"


Regards.

ipad won't connect to wifi at home though wifi is fine with other devices and was able to connect ipad at apple store

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