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Why will my AirPods not connect

My AirPods won’t connect and in don’t know why


[Image Edited by Moderator]

Posted on Jan 22, 2023 4:39 PM

Reply
1 reply

Jan 24, 2023 5:00 PM in response to Harleyramirez23

Hi Harleyramirez23,


It seems you're having trouble with your AirPods and we want to help you get them working.


We see you came from an article about an alert. Were you seeing the alert listed in that article or is it only that your AirPods aren't connecting?


Here are the steps you should take instead if your AirPods aren't connecting:

If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
AirPods charging cases

6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.

If your AirPods won't connect


Let us know if that helps.


Thanks for using the Apple Support Communities.

Why will my AirPods not connect

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