iPhone SE 2nd gen won't receive incoming calls

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art1903 Author

Level 1

5 points

iPhone SE 2nd gen won't receive incoming calls

My wife's iPhone SE 2nd gen has worked fine for past 1+ years. It now won't take calls. If caller leaves voice mail it first arrives on her phone after an hour or so. If she powers off her phone and then powers back on it will again accept calls but then after 30 minutes or so it stops receiving calls. Power off and then power on only fixes problem for a short time. There is plenty of storage space on her phone. Any ideas on how to fix this?

iPhone SE

Posted on Jan 23, 2023 7:29 AM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,049 points

Jan 23, 2023 9:04 AM in response to art1903

Try this -> remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.

If it doesn't help, see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)

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Answer 2

art1903 Author

Level 1

5 points

Feb 24, 2023 1:58 PM in response to Raicya

I fixed the problem by Resetting Network Settings. Our phones have been working fine since then. I needed to enter my wifi password to connect to my home wifi.

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iPhone SE 2nd gen won't receive incoming calls

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