You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam security warning from Apple suppoe

Safari on my iPad appears to have been infected with a scam purporting to be an Apple security warning. How can I get Apple support to fix this?

iPad Air, iOS 12

Posted on Jan 23, 2023 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2023 8:14 AM

Safari on my iPad appears to have been infected with a scam purporting to be an Apple security warning. A pop up appeared on my iPad informing me that there was a security breach. I was prompted to call Apple help at 805 301-****. I did so and began a conversation with a technician there who wanted to get access to my computer. When I tried to confirm his legitimacy, he said “What the ****?”, so I was pretty sure he was a scammer. Currently I cannot access Safari without the same pop up interfering with my access to the web. Can you (anyone) help me to deal with this situation?


[Personal Information Edited by Moderator]

2 replies
Question marked as Top-ranking reply

Jan 23, 2023 8:14 AM in response to iPrimate

Safari on my iPad appears to have been infected with a scam purporting to be an Apple security warning. A pop up appeared on my iPad informing me that there was a security breach. I was prompted to call Apple help at 805 301-****. I did so and began a conversation with a technician there who wanted to get access to my computer. When I tried to confirm his legitimacy, he said “What the ****?”, so I was pretty sure he was a scammer. Currently I cannot access Safari without the same pop up interfering with my access to the web. Can you (anyone) help me to deal with this situation?


[Personal Information Edited by Moderator]

Scam security warning from Apple suppoe

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.