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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
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I'm connected to a Family subscription and it says I have access to Apple Music, but there's an error in the application itself and shows that I don't have a subscription and when I’m trying to play music I have Cannot connect
iPhone 14 Pro, iOS 16
Hey there MariaMilish,
We understand you're having trouble accessing Apple Music. We'd be happy to provide information about this.
Check to see if the steps here help you access the Apple Music catalogue:
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
Let us know the results.
Regards.
Apple Music Family
