You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Regarding service and warranty

I have purchased an iPhone 13pro max in Australia and now I shifted to India and there’s an issue which is happening in many iPhone 13series phones where the screen goes black or green. Can the phone be treated in India with a warranty of 10days.?


iPhone 13 Pro Max

Posted on Jan 23, 2023 10:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2023 10:44 PM

Sorry, but the warranty for an iPhone can be restricted by Apple to the country of purchase, due to the different built in hardware. You'll might have to send the iPhone back to Australia, to get it serviced.

To find out, if there are exceptions if it comes to display replacements, contact the official Apple Support:

Contact Apple for support and service - Apple Support


...

IMPORTANT RESTRICTION FOR iPHONE, iPAD, APPLE TV AND HOMEPOD SERVICE.

Apple may restrict warranty service for iPhone, iPad, Apple TV and HomePod to the country where Apple or its Authorized Distributors originally sold the device.

...

copied from: Legal - iOS Warranty Rest Of APAC English - Apple

1 reply
Question marked as Top-ranking reply

Jan 23, 2023 10:44 PM in response to AhmadAly999

Sorry, but the warranty for an iPhone can be restricted by Apple to the country of purchase, due to the different built in hardware. You'll might have to send the iPhone back to Australia, to get it serviced.

To find out, if there are exceptions if it comes to display replacements, contact the official Apple Support:

Contact Apple for support and service - Apple Support


...

IMPORTANT RESTRICTION FOR iPHONE, iPAD, APPLE TV AND HOMEPOD SERVICE.

Apple may restrict warranty service for iPhone, iPad, Apple TV and HomePod to the country where Apple or its Authorized Distributors originally sold the device.

...

copied from: Legal - iOS Warranty Rest Of APAC English - Apple

Regarding service and warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.