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apple tv 4K (32Gtv) freezes

my Apple tv 4k freezes and or dumps me back to menu when viewing

Posted on Jan 24, 2023 6:40 AM

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Community+ 2024

Level 10

142,614 points

Posted on Jan 24, 2023 7:05 AM

Does this happen for any particular app, or all apps?

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

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