You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

apple tv 4K (32Gtv) freezes

my Apple tv 4k freezes and or dumps me back to menu when viewing

Posted on Jan 24, 2023 6:40 AM

Top-ranking reply

Community+ 2024

Level 10

143,094 points

Posted on Jan 24, 2023 7:05 AM

Does this happen for any particular app, or all apps?

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

View in context

Similar questions