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Iphone11 times out and swipe up nor right button do anything. It is a black screen and I can not switch phone off either.

No fix?

iPhone 11, iOS 16

Posted on Jan 24, 2023 10:27 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2023 10:30 AM

Try a Forced Restart. Follow the instructions very carefully.


Force restart iPhone - Apple Support


There are only 2 possible results:


1) The phone returns to normal operation

2) There is a hardware problem on the phone that will require service from the Apple Store or Apple Service shop



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Question marked as Top-ranking reply

Jan 24, 2023 10:30 AM in response to SeekinWoo

Try a Forced Restart. Follow the instructions very carefully.


Force restart iPhone - Apple Support


There are only 2 possible results:


1) The phone returns to normal operation

2) There is a hardware problem on the phone that will require service from the Apple Store or Apple Service shop



Reply

Iphone11 times out and swipe up nor right button do anything. It is a black screen and I can not switch phone off either.

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