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iOS app developers are doing fraud with users

Dear apple team app developers have started revoking features for which we have already paid through one time purchase option.


focos app is one of that fraud who is charging weekly for which we have already purchased through one time payment, now they have removed purchased features. And turned app into basic app. And charging additional subscription for already bought fetures

please resolve this issue,


same happens with other fraud apps also, pleas save customers money and banned this fraud developers like “focos app”

iPad, iPadOS 16

Posted on Jan 26, 2023 10:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 11:55 AM

for which we have already paid through one time purchase option.

If you have (received) an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Then you can report:


As far as I can see Focos app has several Offers In-App Purchases option.



Please check your mail box, check the invoice when you bought the one time purchase option.

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

From your iPhone you can check / search easily.

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

You should know approximately what year you purchased.


  

If you have incorrectly chosen a subscription type, check the option to change it.

Perhaps this will help you -> How to switch to a different subscription plan

How to switch to a different subscription plan - Apple Support

  • Switch your Apple subscription to a different type, such as a monthly plan, annual plan, or student plan.

 

You can also contact them -> Do you have questions or suggestions? Contact us via support @ focos.me.





1 reply
Question marked as Top-ranking reply

Jan 26, 2023 11:55 AM in response to Digital_Prince

for which we have already paid through one time purchase option.

If you have (received) an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Then you can report:


As far as I can see Focos app has several Offers In-App Purchases option.



Please check your mail box, check the invoice when you bought the one time purchase option.

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

From your iPhone you can check / search easily.

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

You should know approximately what year you purchased.


  

If you have incorrectly chosen a subscription type, check the option to change it.

Perhaps this will help you -> How to switch to a different subscription plan

How to switch to a different subscription plan - Apple Support

  • Switch your Apple subscription to a different type, such as a monthly plan, annual plan, or student plan.

 

You can also contact them -> Do you have questions or suggestions? Contact us via support @ focos.me.





iOS app developers are doing fraud with users

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