icloud popup

i keep getting a sign in popup for icloud for an old email address which i no longer use. it pops up every 30 secs (annoying). Please Help!

Posted on Jan 26, 2023 1:31 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2023 7:52 AM

Hi maxinefromstaines,


Thanks for coming to Apple Support Communities for help today.


It sounds like you haven't completely signed out of this old Apple ID or iCloud email.


This article may help by showing you where to sign out: Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac.


This is an older article, but may help as well: What to do after you change your Apple ID or password.


If you are still having an issue let us know more details including but not limited to:


  1. Where do you see this popup?
  2. What does it say exactly? (leave out your Apple ID/iCloud email)


Have a fantastic day!

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1 reply
Question marked as Top-ranking reply

Jan 29, 2023 7:52 AM in response to maxinefromstaines

Hi maxinefromstaines,


Thanks for coming to Apple Support Communities for help today.


It sounds like you haven't completely signed out of this old Apple ID or iCloud email.


This article may help by showing you where to sign out: Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac.


This is an older article, but may help as well: What to do after you change your Apple ID or password.


If you are still having an issue let us know more details including but not limited to:


  1. Where do you see this popup?
  2. What does it say exactly? (leave out your Apple ID/iCloud email)


Have a fantastic day!

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