You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update payment method

I’m having problems removing a payment method. Something with there’s still an active subscription but I deactivated it and tried again but nothing worked.

iPhone 13 Pro, iOS 16

Posted on Jan 26, 2023 10:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 10:30 PM

If you want to change your payment info, you'll have to add the new payment details first, before you can remove the old one, due to the ongoing subscription.

If you need to change or update your Apple ID payment method - Apple Support


Did you try to find the subscription, as described in the second part of this article?

If you want to cancel a subscription from Apple - Apple Support


3 replies
Question marked as Top-ranking reply

Jan 26, 2023 10:30 PM in response to _CassLee_

If you want to change your payment info, you'll have to add the new payment details first, before you can remove the old one, due to the ongoing subscription.

If you need to change or update your Apple ID payment method - Apple Support


Did you try to find the subscription, as described in the second part of this article?

If you want to cancel a subscription from Apple - Apple Support


Update payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.