I have apple.com purchases on my bank statement but they are not on my purchase history at apple.com

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Why do I have purchases from apple.com on my bank statement, but they don't show up on apple.com when I search my purchase history?

MacBook Air 13″, macOS 12.6

Posted on Jan 27, 2023 12:18 PM

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Answer 1

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Level 10

209,331 points

1.

If an app that has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support

If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If the subscription that you want to cancel is not listed

Manage subscriptions on Apple TV

You can modify or cancel subscriptions available on Apple TV, including Apple Music, Apple TV channels, Apple Arcade or individual apps.

See also -> Downgrade or cancel your iCloud+ plan

2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

How apps, content, and subscriptions from Apple are billed

If you see "apple.com/bill" on your billing statement

3.

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

See also -> Identify legitimate emails from the App Store or iTunes Store

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