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myaonna333 Author

Level 1

4 points

Phone won’t start

My phone is stuck with the apple logo along with a link at the top of my screen. Something about restoring my phone but i can’t connect to iTunes.

iPhone 11, iOS 16

Posted on Jan 28, 2023 9:54 AM

Top-ranking reply

shoeluvr13

Level 6

17,689 points

Posted on Jan 28, 2023 11:57 AM

Connecting it to iTunes means the software installed on a computer to do a recovery mode update or restore. If the computer you will use is a newer Mac you'd be using Finder.

In any case, you need to follow the steps at If your iPhone is stuck on the Apple logo - Apple Support

If you don't have a computer to use check with friends and family. Otherwise, make an appointment at an Apple Store or Apple authorized service provider. Genius Bar Reservation and Apple Support Options - Apple

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Phone won’t start

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