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I bought a 16 song album from the itunes store today but 2 of the songs won't play

I bought a 16 song album from the itunes store today but 2 of the songs won't play.

Windows, Windows 10

Posted on Jan 29, 2023 4:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 1:55 AM

You can Report a problem with a purchase.


Or if you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

1 reply
Question marked as Top-ranking reply

Jan 30, 2023 1:55 AM in response to Harddog321

You can Report a problem with a purchase.


Or if you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

I bought a 16 song album from the itunes store today but 2 of the songs won't play

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