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User profile for user: lionnelfromparis
lionnelfromparis Author
User level: Level 1
17 points

Access photos on an iPhone locked

Hi all,

here is my issue :

i have an iPhone of someone who passed away.

When consulting the iCloud it is connected to, it is obvious that this iPhone has not been backed up since a while. My purpose is to get the pictures from Photos on the iPhone back.

I don’t want to go through the back up process of Apple via an iMac because it will certainly erase everything on the iPhone and then back up from iCloud where there is no backup of these photos.

Is there a way to access the photos on this iPhone ?

Anyone who faced this issue ?

Does Apple has a solution for this kind of extreme situation ?


Thanks a lot for your help.

Posted on Jan 31, 2023 6:33 AM

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User profile for user: Raicya
Raicya
User level: Level 10
208,965 points

Posted on Jan 31, 2023 7:19 AM

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support


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Access photos on an iPhone locked

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