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Unable to update payment method

I’m trying to remove a old debit card from my I phone but it says I have a subscription which I don’t bc I have a new card to add bc they can’t get paid until I add my new card but it won’t let me remove the old card until it gets paid ,how is it supposed to get paid if I can remove that card and add the new one


[Edited by Moderator]

iPhone 12 Pro

Posted on Jan 31, 2023 8:20 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 8:24 AM

From: If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue, add a new card first, then remove the old card."


"Update your payment method on your iPhone or iPad

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


For more information about changing your payment check out this article: If you need to change or update your Apple ID payment method --> If you need to change or update your Apple ID payment method - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 31, 2023 8:24 AM in response to Kayleearellano27

From: If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue, add a new card first, then remove the old card."


"Update your payment method on your iPhone or iPad

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


For more information about changing your payment check out this article: If you need to change or update your Apple ID payment method --> If you need to change or update your Apple ID payment method - Apple Support


Unable to update payment method

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