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I can’t download anything from the App Store?!

Why my account is disabled?

iPhone 11 Pro Max

Posted on Feb 3, 2023 10:53 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 7:00 AM

Hello,


I notice you are seeing a message saying "Your account has been disabled in the App Store and iTunes". You must contact Apple for help. This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> Apple Support .


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 4, 2023 7:00 AM in response to Anasassa

Hello,


I notice you are seeing a message saying "Your account has been disabled in the App Store and iTunes". You must contact Apple for help. This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Feb 4, 2023 12:51 AM in response to Anasassa

Please check ⤵️

1.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


2.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


I can’t download anything from the App Store?!

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