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Limc78 Author

Level 1

4 points

iphone 12 pro landscape

My daughter is always complaining that her iphone 12 pro wont go into landscape mode we have tried all the youtube tutorial's nothing works

iPhone 11 Pro, iOS 16

Posted on Feb 9, 2023 4:07 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Feb 9, 2023 4:33 AM

If you (she) already tried (to no avail) all the steps provided in this support article:--> Rotate the screen on your iPhone or iPod touch, it could be a hardware (accelerometer? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iphone 12 pro landscape

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