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cant download Proapps without repaying

hello all!

i purchased my m1 macbook pro with the proapps bundle about a year ago and mainly use logic, today i went to download compressor to do some basic video converting and the app store is asking me to pay for the app again, i have the email with the proapps bundle on the receipt and code, but app store says code is invalid. i appear to be signed in everywhere as well... anyone know whats going on?

MacBook Pro Apple Silicon

Posted on Feb 9, 2023 12:27 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2023 12:21 AM

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



1 reply

cant download Proapps without repaying

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