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Screenshot issue

I have iPhone 11 and I am not able to take screenshot using any method. Not from lock and volume button and not even from assistive touch. I have reset my iPhone as well but there is no difference. Can someone please help me?

iPhone 11, iOS 16

Posted on Feb 10, 2023 8:15 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2023 8:19 AM

If you already tried (to no avail) all the steps provided in this support article:--> Take a screenshot on your iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Feb 10, 2023 8:19 AM in response to anukriti80

If you already tried (to no avail) all the steps provided in this support article:--> Take a screenshot on your iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Screenshot issue

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