You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dltanker51 Author

Level 1

4 points

iphone 11 max

I bought a refurbished iphone from ebay and it is icloud locked and I don't have access to the previous owner, what can I do?

Apple Watch

Posted on Feb 10, 2023 10:04 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Feb 10, 2023 10:17 PM

You can't remove it. You are stuck with it. Get the person who sold you the device either log out from the Apple ID from the device or if they are very far away they can remove the device from their Apple ID after logging into https://appleid.apple.com from any web browser on any PC / Mac.

This can be done from anywhere in the world. See the pic below. Once the device is removed from the account then you can use the device as a new device without any restrictions.

View in context

iphone 11 max

Similar questions