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change passcode link is dead

The link in Settings to change passcode is unresponsive - any ideas please?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Feb 15, 2023 1:05 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2023 3:26 AM

Is the iPad centrally managed by an Enterprise or Educational establishment? If so, you may require assistance from the System Administrator who manages your iPad.


Otherwise, try a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


2 replies
Question marked as Top-ranking reply

Feb 15, 2023 3:26 AM in response to Passcodelink

Is the iPad centrally managed by an Enterprise or Educational establishment? If so, you may require assistance from the System Administrator who manages your iPad.


Otherwise, try a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


change passcode link is dead

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