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Level 1

4 points

It cannot verify my payment information

Payment information cannot be verified

iPhone XS Max, 16

Posted on Feb 17, 2023 1:12 PM

Top-ranking reply

Level 10

418,819 points

Posted on Feb 17, 2023 1:15 PM

Use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods as well as a link at the end for contacting Apple about payment issues.

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