Hello.. I have an 12 pro which is still under Apple care+ and accidentally I broke front and back and the panels as well.. since the model is discontinued how would Apple go about it.. would it be covered.. will it be repaired or replaced. Or greedy question upgraded?
[Re-Titled by Moderator]
iPhone 12 Pro, iOS 16
WE are all other users and cannot speak for Apple. The only sure way to find out is to start a repair ticket (link to support is in lower left corner). As long as you're covered by Applecare +, you should be fine. And, from my previous experience: no, they will only replace with same, no upgrading.
WE are all other users and cannot speak for Apple. The only sure way to find out is to start a repair ticket (link to support is in lower left corner). As long as you're covered by Applecare +, you should be fine. And, from my previous experience: no, they will only replace with same, no upgrading.
See: AppleCare Products - iPhone - Apple
and AppleCare+ terms and conditions - Apple Legal
Discuss your options with Apple staff at:
- Call Apple Support at 1-800-APLCARE (US)
AppleCare Plus on a discontinued iPhone 12 Pro
