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nicoleiulia Author

Level 1

4 points

Why do my videos get blurry after one day of downloading them?

Hello! I have this major problem where i download a video that i edited in 4k from CapCut and the day that i download it in, the quality is the same, very high. But the following day i notice that my quality has dropped to like 480p. Why is that happening?And also, even without downloading from CapCut, when taking a screenshot it looks good then the next day the quality is awful. Please help, I am a Content Creator and I need my phone a lot!

Posted on Feb 18, 2023 12:51 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,922 points

Posted on Feb 18, 2023 5:15 AM

Where did you download it from?

If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly. Here is how

To contact an App developer --> How to contact an app developer - Apple Support
To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.

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Why do my videos get blurry after one day of downloading them?

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