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My iPad home key is not working

My ipad is asking my to press the home key to unlock. But the home key is not working, and if plug the ipad on my computer to access it on itune it won't indicate


[Re-Titled by Moderator]


Posted on Feb 18, 2023 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2023 7:52 AM

Try a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences (e.g., that require use of the physical Home button) that must be used to trigger system recovery actions. Sooner or later, you will encounter a situation from which you cannot recover.


If any of your physical buttons are broken, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode. If your buttons are broken, your iPad will require repair:

iPad Repair & Service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple



1 reply
Question marked as Top-ranking reply

Feb 18, 2023 7:52 AM in response to lawratou

Try a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences (e.g., that require use of the physical Home button) that must be used to trigger system recovery actions. Sooner or later, you will encounter a situation from which you cannot recover.


If any of your physical buttons are broken, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode. If your buttons are broken, your iPad will require repair:

iPad Repair & Service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple



My iPad home key is not working

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