16.3.1 Mail Broken
Since updating to 16.3.1 my Mail app will flash on the screen then close. It appears to be receiving mail in the background because the number of emails changes as I update them on another device.. Ideas?
iPhone 12 Pro
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SnickZ.
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Community Specialist
Hello Grey_Pete,
How to check the storage on your iPhone and iPad - Apple Support -- First, make sure your iPhone has enough storage. If it’s getting full, use the steps in this article to reclaim some of it.
If it still quits on opening, the steps in this article can help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.
The Mail app is one of the Apple apps that can be deleted. Here’s a link to redownload it again: Mail on the App Store. If you’re reading this on a different device, search for “Apple Mail on the App Store”.
Deleting the Mail app also will not remove the emails from your account. However, you will need to add the account again: Add an email account to your iPhone, iPad, or iPod touch - Apple Support
Please let us know the results when you're able.
All the best.
