You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Rented movie wont play

I rented a movie and it's saying its playing on another device and wont play, impossible for it to be on another device as this is the first time I have used apple TV

3930EU,

Posted on Feb 22, 2023 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 11:42 AM

If you have an iPhone, iPad, or Mac, or PC with iTunes with the same Apple ID account, then see if it improves when the Apple TV app (iTunes application) on any of those device is properly quit.

Else contact Apple Support for assistance.


For reference: Rent movies from the Apple TV app - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 22, 2023 11:42 AM in response to hayleah6429

If you have an iPhone, iPad, or Mac, or PC with iTunes with the same Apple ID account, then see if it improves when the Apple TV app (iTunes application) on any of those device is properly quit.

Else contact Apple Support for assistance.


For reference: Rent movies from the Apple TV app - Apple Support

Rented movie wont play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.