You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I would like to totally erase one ipad, I have two I bought at the same time, I would like to give one to my wife, but not erase information on my other iPad. Can anyone help with this?
iPad, iOS 11
These instructions don't work for me. I got to the recovery mode (iTunes logo and cable) on my iPad but nothing happened after that. I am trying to do this through my windows 7 computer. I was on chat yesterday for 2-1/2 hours and still was not able to complete my goal.
I am trying to wipe my old iPad (SE 1) to give to a co-worker. I cannot get into my old iPad as I have a new iPad and used the same passcode for the new one. (I didn't know I should have set up a new passcode for my new iPad. Who knew???) So I have been trying to accomplish this through my windows 7 computer hooked up to my old iPad. Any help?
Update your computer to windows 10 and even if you erase one it won’t erase the other
Follow the instructions here: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Windows 7 is no longer supported. Not only by iTunes, but by Microsoft...
Upgrade to Windows 10 or find someone with a computer you can use that isn't running an obsolete OS.
I have two iPads I would like to give one to my wife how to erase one iPad without erasing both of them so I can give her one?
