Can't install mac OS updates!

See How to download macOS - Apple Support for your choice of Catalina or later. Have a last Time Machine backup before any upgrade, and because you are on Mojave now, I recommend that you use the free Go64 application to see what 32-bit software is not supported on Catalina or later which only support 64-bit applications. Don't forget to check that your printer/scanner vendors support your operating system choice with current drivers.

Fully remove any anti-virus, or any so-called "cleaner" applications, and any third-party device drivers before the upgrade.

Scorched Earth Method 

This method will WIPE ALL Data and there is No DATA Recovery - Period.

>> Only works on Intel Based Apple Computer <<

To perform this action will require booting from a Bootable Installer. 

The Bootable Installer can Only be performed on an Apple Computer 

This will have to be performed from a Qualifying Computer to run the version of macOS to be made on the Bootable Installer.

Example : Bootable Installer of Big Sur would have to be done on a computer that Qualifies to run Big Sur.

Notation: If the computer being used to perform this action is Too New or Too Old to qualify to run the version of macOS - this computer can not be used.

Alternative is, to gain access to a Qualifying Apple Computer from a family member, friend or associate.

Extra Special Notation regarding the Touch ID equipped Apple Computer.

 About Startup Security Utility and Must Enable from Recovery Mode the ability to boot from External Drive Before Attempting 

1 - Shutdown computer and disconnect all external drive Except the newly created Bootable Installer.

2- Restart and immediately hold the OPTION key until the Startup Manager appears and choose the USB Drive. 

3 - It will present options >> Disk Utilities >> View >> View ALL attached Drives. 

4 - Choose the Upper Most Drive ( not the volumes indented and list below ).

5 - The drive normally is called Apple Media or Apple SSD - that is the drive to Erase and format as APFS with the GUID Partition Map. This applies to macOS 10.14 Mojave and above. 

6 - Once that is done >> backup out of Disk Utilities and choose install macOS. 

7 - Follow the prompts and it may automatically reboot several time. 

8 - Upon a final reboot - Setup Assist will present with the newer version of macOS.

Hey johnanne26 by any chance have you upgraded or replaced your SSD? If so you will need to replace it with the original Drive before your MBP can be upgraded as it needs the original drive to get the firmware before letting you update the OS.

+1 👍🏽