You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 13 hangs when incoming call I cannot slide to answer

My iPhone 13 hangs when incoming call I cannot slide to answer . . .

And something I'm doing ....

Please resolve this problem . . .




[Re-Titled by Moderator]


Posted on Feb 28, 2023 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2023 6:58 PM

Hi Alanduttvr,

Welcome to the Apple (user-to-user) Community.


Re: My iPhone 13 hangs when incoming call:

Please resolve this problem . . .


We are all Apple users, like yourself, and have very little info. to go on.

We'd like to help, however.


You can try restarting your iPhone, which often puts thing back in order: How to: Restart your iPhone - Apple Support


Wondering which iOS version is installed on your iPhone 13.

If not the newest available, you may need to update your software.

About iOS 16 Updates - Apple Support says 16.3.1 is the newest.


To check if your iPhone is connected to your cellular plan,

go to Settings  > Cellular.


You might also want to check with your provider as you cannot answer incoming calls.


More info: What to do:

If you can't make or receive calls on your iPhone - Apple Support

____________________________________________________________

Re: "I cannot slide to answer"


Make sure you iPhone is not over-heated.


You might need to press the power button

and see the calling screen to answer the call.


Eg: What happens if you:

unlock the phone and tap 

or, if you want:

You can have Siri announce incoming calls,

which you can accept or decline using your voice


If needed:

You can set up your iPhone to automatically answer calls:

Route and automatically answer calls on iPhone – Apple Support

_____________________________________________________________

More trouble-shooting:


Check if your iPhone has enough memory / storage-space free in which to operate smoothly : How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


and, if needed:

See: "Manage space on your iPhone, iPad, or iPod touch" in the article: If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________

More support If needed:

You may want to reach out to the iPhone Support Team:

There is a "Get Support" link (or a support app, if you wish to download it) at the bottom of their website (link below:

iPhone - Official Apple Support


or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Mar 1, 2023 6:58 PM in response to Alanduttvr

Hi Alanduttvr,

Welcome to the Apple (user-to-user) Community.


Re: My iPhone 13 hangs when incoming call:

Please resolve this problem . . .


We are all Apple users, like yourself, and have very little info. to go on.

We'd like to help, however.


You can try restarting your iPhone, which often puts thing back in order: How to: Restart your iPhone - Apple Support


Wondering which iOS version is installed on your iPhone 13.

If not the newest available, you may need to update your software.

About iOS 16 Updates - Apple Support says 16.3.1 is the newest.


To check if your iPhone is connected to your cellular plan,

go to Settings  > Cellular.


You might also want to check with your provider as you cannot answer incoming calls.


More info: What to do:

If you can't make or receive calls on your iPhone - Apple Support

____________________________________________________________

Re: "I cannot slide to answer"


Make sure you iPhone is not over-heated.


You might need to press the power button

and see the calling screen to answer the call.


Eg: What happens if you:

unlock the phone and tap 

or, if you want:

You can have Siri announce incoming calls,

which you can accept or decline using your voice


If needed:

You can set up your iPhone to automatically answer calls:

Route and automatically answer calls on iPhone – Apple Support

_____________________________________________________________

More trouble-shooting:


Check if your iPhone has enough memory / storage-space free in which to operate smoothly : How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


and, if needed:

See: "Manage space on your iPhone, iPad, or iPod touch" in the article: If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________

More support If needed:

You may want to reach out to the iPhone Support Team:

There is a "Get Support" link (or a support app, if you wish to download it) at the bottom of their website (link below:

iPhone - Official Apple Support


or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

My iPhone 13 hangs when incoming call I cannot slide to answer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.