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I was billed for voice recorder

I tried to use the free app for voice recorder & memos pro. However it would not work. I removed that app from my phone. When I received a bill I immediately said to cancel. Then today I received a bill for $99.99 for that app which I not only cancelled but also removed from my phone.

iPhone X, iOS 16

Posted on Mar 2, 2023 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 7:47 AM

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


1 reply
Question marked as Top-ranking reply

Mar 2, 2023 7:47 AM in response to Skunkie69

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


I was billed for voice recorder

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