You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Repeatedly Being Charged

I have gone through the app and they said to go through apple and that they stopped all payments and transactions.I cannot use my card at all all that comes up is a charge for something that was a mistake and canceled. I already talked with my card company and tried everything they’ve said. It’s apple at this point. I have payments I do need to make. Not a $60 charge every time I try.

iPhone 12 Pro Max, iOS 16

Posted on Mar 4, 2023 12:28 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 12:48 AM

the charge has never gone through thankfully, but that is why it keeps charging me over and over again every time i try to use my card.

Similar questions

2 replies

Mar 4, 2023 12:35 AM in response to lillian1424

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Repeatedly Being Charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.