You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to clear system data

Hello, the system data on my phone takes up 60 GB and I can't clear it, it's impossible to use the phone

iPhone 11, iOS 16

Posted on Mar 4, 2023 12:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 12:48 PM

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Mar 4, 2023 12:48 PM in response to Dashaash

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

How to clear system data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.