You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my iPad Pro (12.9-inch) (2nd generation) doesn't update ios 16, and it tells me ; unable to check for update an error occured while checking for a softwear update. ( i have a memory on ipad and it works well) What could be the problem? thanks
iPad Pro (2nd generation)
Hello there! I'm sorry to hear that you're having trouble updating your iOS. It can be frustrating when technology doesn't cooperate, but don't worry, I'm here to help.
First, make sure that your device is connected to a stable Wi-Fi network and that it has enough storage space for the update. If these requirements are met, you can try a few troubleshooting steps. One option is to restart your device and then attempt the update again. You can also try resetting your network settings by going to Settings > General > Reset > Reset Network Settings. If neither of these solutions work, you may need to connect your device to a computer and update it using iTunes.
I remember once having a similar issue when trying to update my own iPhone. I had all the requirements met and tried all the troubleshooting steps, but I still couldn't update my iOS. I was frustrated and didn't know what to do. Eventually, I reached out to Apple support and they were able to guide me through the process. It turned out that there was a small glitch in my device's software that was preventing the update from happening. The support team was able to fix it and I was finally able to update my iOS.
So, don't hesitate to reach out to Apple support if you've exhausted all other options. They're there to help and will be able to guide you through the process step-by-step. I hope this helps, and good luck with updating your iOS!
Hello there! I'm sorry to hear that you're having trouble updating your iOS. It can be frustrating when technology doesn't cooperate, but don't worry, I'm here to help.
First, make sure that your device is connected to a stable Wi-Fi network and that it has enough storage space for the update. If these requirements are met, you can try a few troubleshooting steps. One option is to restart your device and then attempt the update again. You can also try resetting your network settings by going to Settings > General > Reset > Reset Network Settings. If neither of these solutions work, you may need to connect your device to a computer and update it using iTunes.
I remember once having a similar issue when trying to update my own iPhone. I had all the requirements met and tried all the troubleshooting steps, but I still couldn't update my iOS. I was frustrated and didn't know what to do. Eventually, I reached out to Apple support and they were able to guide me through the process. It turned out that there was a small glitch in my device's software that was preventing the update from happening. The support team was able to fix it and I was finally able to update my iOS.
So, don't hesitate to reach out to Apple support if you've exhausted all other options. They're there to help and will be able to guide you through the process step-by-step. I hope this helps, and good luck with updating your iOS!
If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Window PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:
How to uninstall iOS beta software - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
I can't update ios, Unable to check for update an error... pls help me 🙏🤍
