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I am trying to buy something and doesn’t work

iPad Pro

Posted on Mar 12, 2023 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 1:06 PM

You may need to have a valid payment method on file, even if the app you want to download is free.

You will receive an invoice from Apple on your default payment method, regardless of the iCloud+ subscription and/or the purchase of apps, music, etc.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


See ⤵️

1.

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


2.

Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.


3.

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Click here for more support and assistance.

 

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 1:06 PM in response to saidy209

You may need to have a valid payment method on file, even if the app you want to download is free.

You will receive an invoice from Apple on your default payment method, regardless of the iCloud+ subscription and/or the purchase of apps, music, etc.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


See ⤵️

1.

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


2.

Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.


3.

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Click here for more support and assistance.

 

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