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We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct

We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct

Posted on Mar 14, 2023 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 12:55 AM

"We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct"

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Please Provide More:

Where are you seeing this? Contact Apple Support directly, as it may be a glitch in their database.


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Mar 14, 2023 12:55 AM in response to BotKon

"We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct"

-------


Please Provide More:

Where are you seeing this? Contact Apple Support directly, as it may be a glitch in their database.


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct

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