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Apple TV 4K Gen 1 light flashing and no response. What can i do?

My Apple TV 4K Gen 1 (2017) light is flashing continually with no response or App page to reset. I have pulled power and tried remote reset. What else can i do?

Apple TV 4K, tvOS 16

Posted on Mar 14, 2023 4:43 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2023 4:49 AM

If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.
1 reply
Question marked as Top-ranking reply

Mar 14, 2023 4:49 AM in response to SQKY77

If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.

Apple TV 4K Gen 1 light flashing and no response. What can i do?

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