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I tried to get my free Apple TV 7 day trial but it charged me for a subscription as soon as I signed up for the trial. I have canceled the subscription but am having trouble getting to talk to anyone to get a refund
Hello,
First confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund. If you want to do that:
Finally, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
Hello,
First confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund. If you want to do that:
Finally, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
Hi! I am trying to get a refund for the charge for Apple TV on the 11th. I was trying to start the 7 day free trial but I do not want to be charged. I have cancelled the subscription and would like a refund.
