You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My daughter and I are having issues when she try’s to purchase. No notice or requests is coming up, used to then this happened once before and I undid everything and set everything back up and it worked again for a moment… now back to it not working. She has iPhone 11 and I have 12.
iPhone 12, iOS 16
Here is a solution where editing the name of a mobile device resolved recent occurrences of this issue. It has worked for at least 19 people (plus those here: https://discussions.apple.com/thread/254467828 - and likely many more who never provided feedback after seeing that solution). It isn't something that Apple has in its documentation so I am putting it in a separate post for those who are interested in exploring beyond Apple's formally documented solutions (although several people have reported they were told about it by official Apple Support).
Go to: Settings > General > About > Name
Change the name
Then "Done" and retry.
You can also achieve the same thing by resetting network settings but that will also reset other network features.
Here is a solution where editing the name of a mobile device resolved recent occurrences of this issue. It has worked for at least 19 people (plus those here: https://discussions.apple.com/thread/254467828 - and likely many more who never provided feedback after seeing that solution). It isn't something that Apple has in its documentation so I am putting it in a separate post for those who are interested in exploring beyond Apple's formally documented solutions (although several people have reported they were told about it by official Apple Support).
Go to: Settings > General > About > Name
Change the name
Then "Done" and retry.
You can also achieve the same thing by resetting network settings but that will also reset other network features.
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
absolutely absurd, it worked! Lol thank you so much for the response.
I have done everything suggested here and then some and still when she sends a request to buy something nothing is coming up.
