You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please tell me how to fix unable to verify app because i not connect to the internet but I connected pls tell me how to fix

I installed 1 app name panda helper on the official website and it downloaded I clicked on the app it say unable to verify app because I not connected to internet but I connected I dont know how I search on youtube I try but it not work pls tell me how to fix this

iPhone 7 Plus, iOS 15

Posted on Mar 14, 2023 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 11:33 PM

Probably your device may not be connected to the internet.



Connecting to Wi-Fi is the first part and then getting connected to the Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Internet Over Wi-FI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


Recommended settings for Wi-Fi routers and access points



For your Internet connection.

  • Over Cellular/Mobile: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over Wi-Fi: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 14, 2023 11:33 PM in response to benjamas193

Probably your device may not be connected to the internet.



Connecting to Wi-Fi is the first part and then getting connected to the Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Internet Over Wi-FI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


Recommended settings for Wi-Fi routers and access points



For your Internet connection.

  • Over Cellular/Mobile: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over Wi-Fi: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Please tell me how to fix unable to verify app because i not connect to the internet but I connected pls tell me how to fix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.