You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
my phone was fine last night, put it on charge and went to sleep and I've woken up and can't even get the apple logo to come on the screen. the screen is completely black and unresponsive?
[Re-Titled by Moderator]
iPhone 14 Pro
Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 14, using these instructions:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 14, using these instructions:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a different charger.
I have it doesn't work, the screen won't even come up with the dead battery screen it just doesn't repsond to anything
Hi there Livicolley
the same thing just happened to me, I was wondering if you were able to fix it (if so what did you have to do), or did you have to go to the Apple Store?
TIA
Sue
were you guys to turn it on? i am facing the same issue with iphone 14 pro
Yes I was able to turn it back on by myself.
there must be a glitch if this is happening to so many people.
What did you do to get it to restart?
My iPhone 14 Pro will not turn on
